Privacy Policy

Effective Date: April 30, 2025
Willow’s Wick Candles (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide when using our website and services.

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Information We Collect

We may collect the following information when you visit or make a purchase on our website:

• Name and contact information (such as email, address, and phone number)

• Billing and shipping information

• Purchase history and order details

• Website usage data through cookies and analytics tools

• Any voluntary information you share (e.g., through forms, reviews, or social media)

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How We Use Your Information

Your information may be used to:

• Process and ship orders

• Send order confirmations, updates, and customer service emails

• Respond to inquiries or support requests

• Send marketing emails or special offers (if you opt-in)

• Improve our website, products, and customer experience

• Detect and prevent fraud or misuse of our services

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Data Sharing

We do not sell or rent your personal information. We may share data only with:

• Trusted third parties (such as payment processors and shipping partners) to fulfill your orders

• Platforms that support our marketing and analytics (Google, Meta, etc.)

• Legal authorities when required by law

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Your Choices

• You can opt out of marketing emails at any time using the unsubscribe link in the email.

• You may request to review, correct, or delete your personal data by contacting us at willowswick@gmail.com.

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Cookies & Tracking

We use cookies to enhance your browsing experience, remember your preferences, and gather analytics. You can disable cookies in your browser settings, though some site functions may be affected.

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Security

We take reasonable steps to protect your personal data but cannot guarantee 100% security of transmissions over the internet.

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Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect data from minors.

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Updates to This Policy

We may update this policy from time to time. Any changes will be posted here with the updated effective date.

If you have questions or concerns about this policy, contact us at:
📧 willowswick@gmail.com
🌐 willowswickcandles.com